Augmented reality is the improved version of the real environment in which information is displayed in the form of graphics, text, sounds, etc. that are integrated with real-world objects. The scope of AR is vast and expanding day by day. Many firms are using the latest technological augmented reality trends to improve their business remote collaboration process. AR modified the way how businesses carry out their remote collaboration with the team. The support provided by AR in remote and team collaboration is extremely immersive. AR is extensively used to increase efficiency, remote communication, and collaboration among the team. Businesses can solve their biggest challenges and issues by collaborating with field experts remotely. Be it a technical issue or a non-technical issue, augmented reality remote collaboration assists you in sorting out that problem instantly.
Thanks to the AR Remote collaboration tools and software development companies that make the collaboration process flexible and easy; there is a wide range of AR collaboration tools available online that help companies and field experts to collaborate anywhere around the world. Let’s explore some useful AR collaboration tools.
- Glar Assist
The first-ever free enterprise remote assistance product that assists experts to provide real-time instructions to workers or customers. It enables hand-free recordable video calling with AR features including chat, annotations, file transfer, freeze mode, analytics, etc. It quickly solves unexpected problems and guarantees efficient problem resolutions.
- Help lightning
Help lightning is a remote assistance software that allows company experts to work virtually side-by-side using video collaboration. It’s most commonly used for the installation, training, inspection, and repairing of perilous equipment or products. Companies can improve real-time communication and solve challenges by integrating two video streams and using 3D annotation.
Librestream is designed for industrial organizations who want to create safer, more efficient, and resilient workforces through AR and AI-enabled knowledge networks. It provides guidance and access to relevant data, content, people in any environment and on any device.
- Remote eye
The remote eye is a remote assistance software that allows users to manage operations, execute difficult tasks, and sharing of information between field service operators and the support department. By visualizing what technicians have in front of their eyes, experts can help technicians with the installation, maintenance, or repairing of products that require more specialized external expertise.
XRmeet is an AR-based remote solution that works by combing 3D AR annotations with live video streaming for effective communication and faster problem-solving. Key features of XRmeet comprises VoIP and in-built text chat, multiple users in a single session, encrypted HD video stream, 3D object detection, AR annotations and free-hand drawings on a live video stream, etc.
How AR can help in the remote collaboration process
1. Improved project management discussion & planning
Remote discussions and planning can create a lot of complexities in a project because of the poor and lack of communication. AR is improving the way how organizations carry out their project planning and discussion among the team. The main benefit of AR collaboration is that every member of the team clearly understood the idea and concept of the project easily. As when the objectives and requirements are clear to the team they can perform well on the project. Moreover, project managers can view the facial expression of the team members that help in detecting how many of the members are having trouble understanding the details of the project. AR will also enable the remote workers to visualize project progress and visually share their ideas with the rest of the team.
2. Enhanced remote communication with experts
At some point, every organization needs to collaborate with professional experts and field workers to solve complex problems. Regardless of the location, workers can communicate with experts across the borders working on the same issue towards the same goal. Experts can seamlessly collaborate with the companies to quickly sort out the difficulties and challenges of the project. AR tools can be very helpful in making the remote communication and collaboration process easy and flexible.
3. Critical Response Assistance
Organizations facing critical situations like human errors, damaged equipment repairing, and field emergencies can create a hazardous situation within the team. To overcome these situations, the organization must have backups and remote field expertise that helps in providing quick and precise solutions to solve critical situations. Real-time assistance and guidance can decrease process interruption and human error.
4. Equipment and workplace inspection
Inspection plays a vital role in ensuring the safety of the pieces of equipment. The field workers must ensure that every piece of equipment is in the best possible condition to avoid disastrous situations. AR tools allow experts to quickly inspect the equipment’s condition. Experts can detect problems within the equipment and offer quick and useful solutions. Installation, testing, and maintenance of the equipment can also be done through AR tools. Moreover, organizations can also perform workplace inspections using AR tools to review the employee’s performance. It helps in identifying how the team is working on the project and how the team is facing the challenges.
5. Employee training
Employees are the asset of the organization and they must be well-trained to perform tasks independently. Augmented reality makes it possible for remote experts to offer real-time training to field workers. Organizations can collaborate with experts sitting anywhere in the world to boost employee training. Using AR tools, experts provide exceptional training and coaching to the field workers. They help in teaching new skills and improving the existing ones to quickly respond to challenging situations.
Augmented reality is adopted by many organizations for the remote communication and collaboration process. AR helps in remote support, remote assistance, remote QA, training, and inspection. It enhances the way how team members collaborate despite the location. Team members can exchange knowledge, forecast changes, and seek expertise for critical problems. Organizations can boost the performance and efficiency of their work by simply collaborating with field experts. Therefore, the use of AR tools and software for remote collaboration is high on demand.